Service Journey Strategy resources made just for you.
The Conflict that Must be Solved to Optimize CX
There is a structural conflict between silos and customer journeys that must be addressed. A short read to provides an overview of the conflict and a four-stage model to address the conflict.
Read Time: 3 Minutes
October 10, 2022
Learn more about how to better utilize service journeys within your organization
We are dedicated to helping overcome the conflict to produce great CX and business results. Find out how.