Service Journey Strategy resources made just for you.
Includes Closed Captioning
Channel / Omnichannel
Exceptional Omnichannel Customer Experience: What is Looks Like, How to Achieve & Measure It
In this CMSWire webinar, Hank Brigman, our SVP, shares the six areas that need rethinking to deliver the omnichannel experiences that meet your customers where they are – the purpose of their service journeys. Choose from 11 topics ranging from 1:31 to 6:44 long Or Watch the 57-minute webinar
Watch Time: 60 Minutes
October 12, 2022
Learn more about how to better utilize service journeys within your organization
We are dedicated to helping overcome the conflict to produce great CX and business results. Find out how.